Retain more policies, at a lower cost to serve.
AI voice agents run renewal and premium outreach in the policyholder's language, and 100% call audit turns claims and leave compliance into evidence instead of exposure. More policies kept, less spent serving them, on your own infrastructure.
Certified, patented, enterprise-grade
Land on renewals, expand across the insurer
One platform, more of the insurer
Start on the renewal and premium calls that carry the most revenue and churn risk. The same engine, models, and on-premise deployment then extend to the next team without a second vendor.
Reach at renewal
AI voice agents run pre-renewal and premium reminders in the policyholder's language, and hand off to a person when needed.
Capture intent
Every call reads renewal intent, objection, and right-party contact, so the next touch is the right one.
Prevent lapse
Sentiment flags churn and hardship early for save-and-retain and payment-plan conversations, with a human in the loop.
Serve the claim
Claims and service calls are read for accuracy and empathy across 60+ languages, so handle time drops and nothing is missed.
Audit & prove
Disclosure, consent, calling windows, and leave rules scored on every call, not a sample, with a defensible per-call record.
Absence & leave
Every leave call, scored and on the record.
For US absence and leave, the calls that carry the most regulatory risk are read in full, not sampled. Required disclosures, calling windows, and consent are checked on every one, so what used to be exposure becomes a defensible, per-case record your compliance team can read on its own.
- Required-leave rules watched on every call — FMLA, ADA, and state-leave
- Calling windows, consent, and disclosures checked at 100% coverage
- A defensible per-case record, ready for audit or appeal
Land on collections, expand across the account
One platform, more of the insurer
Start on the renewal and premium calls that carry the most revenue and churn risk. The same engine, models, and on-premise deployment then extend to the next team without a second vendor.
Renewals & premium collection
Sentiment-aware outreach plus full-coverage QA on every renewal and premium call.
- Promise-to-pay & premium tracking
- Lapse & churn prevention from sentiment
- Fair-practice compliance on 100% of calls
Claims handling for all insurance
Read every claim and service call for accuracy, empathy, and missed detail.
- Claims-call analytics & scoring
- Document & data extraction
- First-notice-of-loss quality audit
360 Degree Absence & leave intake
Handle absence and leave requests, and monitor the calls for regulatory risk.
- Absence & leave intake bots
- Leave-of-absence case-manager assist
- Required-leave compliance monitoring
Service, CX & cross-sell campaigns
Lower handle time, and catch the policy or add-on opportunity on the line.
- Contact-center QA & deflection
- Cross-sell & upsell signals
- Agent assist from internal docs
See it on your own calls
Bring us ten of your calls.
We'll show you the analyzed result.
We'll run CanString against your own conversations, audit them end to end, and
show you exactly what full coverage looks like for your team.