Accelerate customer experience with AI agents.
Measurable eCX outcomes powered by unified communications analytics. Available as Private AI on your infrastructure or pay-as-you-go.
Certified, patented, enterprise-grade
The Platform
Four platforms that work as one
Automate lead qualification, query resolution, and workflow execution across all customer channels—Voice, Chat, WhatsApp, Email, Tickets, and Surveys.
Intelligent Voice Agents
Human sounding agents that answer, verify and follow up in your customer's own language (can change language mid-chat).
AI Knowledge Assistant
Answers drawn from your own policies, contracts and manuals, with the source cited every time.
Voice and Non Voice Analyzer
Every interaction scored against your rules, so compliance gaps and churn risk surface early.
AI Insights for business decisions
The revenue, cost and profit behind every decision, in dashboards your teams can act on.
What CanString does
100% of your calls:
answered, audited, and acted on.
Agents carry the load
AI voice agents run outreach across languages and hand off to a person the moment judgment is needed.
Proof on every call
100% transcribed, categorised, and scored against your rubric. No sampling, no blind spots.
Data becomes decisions
Insight rolls into dashboards on performance, churn risk, and revenue, refreshed as calls come in.
Built for your industry
Where CanString earns its place
Lead with the calls that carry the most risk and revenue.
Land on one use case, expand across the account.
Banking
Banks, NBFCs
Recover more, verify faster, stay compliant.
- Digital collections
- KYC and onboarding
- Loan verification calls
- Contact centre QA
Insurance
Carriers, TPAs
Keep policies active, settle claims sooner.
- Premium and renewals
- Claims intake
- Policy servicing
- Multilingual support
BPO
Contact centres
Prove quality on every client account.
- Automated QA at scale
- Tier one deflection
- Client evidence packs
- 60+ language support
Retail
Stores, ecommerce
Absorb seasonal spikes, protect the basket.
- Order and returns
- Peak season overflow
- Loyalty and win back
- Service quality scoring
Healthcare
Providers, payers
Fewer no shows, cleaner billing conversations.
- Appointments and reminders
- Billing enquiries
- Post discharge follow up
- Consent checks
Education
Universities, schools
Fill seats, collect fees, support students.
- Admissions enquiries
- Fee reminders
- Student support
- Tutor coaching
Our edge
Built for control, proof, and predictable cost.
Protected data
Maintain full data control by deploying on your infrastructure. CanString never stores recordings or PII, solving data residency rules by design.
A patented voice
Protected by US Patent US10825449B1, our natural cadence and intonation form the part of the stack competitors can’t simply rebuild.
Pricing you can budget
Deploy on your own infrastructure. CanString never holds your recordings or PII, so data-residency rules are answered by design.
Our own trained models
Self-hosted, fine-tuned models mean lower cost and no dependency on a third-party provider's prices or availability.
100% coverage, not a sample
Of 1,000 calls, CanString audits 1,000, human and AI agents on the same scorecard. No blind spots to explain later.
Speaks and switches language mid-call
60+ languages, and the voice agent follows the customer the moment they switch — no drop, no handoff.
The metrics you own
Built around the KPIs your team is measured on
Whatever your dashboards track across collections, insurance, and BPO,
coverage, cost, compliance, recovery, CanString gives you the reach to move it.
Audit coverage
From a 2% manual sample to 100% of calls, chats, and emails scored against your rubric.
Cost to collect
AI agents absorb volume and QA runs itself, so cost stays flat as interactions grow.
Compliance adherence
Every interaction checked for required disclosures and prohibited language, provable, not sampled.
Recovery & retention
Promise-to-pay tracking and churn signals pulled straight from the conversation.
Average handle time
Faster resolution and coaching driven by scored calls, not spreadsheets.
CSAT / NPS score
Consistent, multilingual service graded the same way on every call.
Security & compliance
Deploy it where compliance needs it
Built for regulated calling, where the data sits and what gets said on the line are both auditable questions.
On-premise, in-territory hosting
Keep recordings and PII on your own infrastructure to meet data-residency and localisation rules across regions.
Independently certified controls
ISO/IEC 27001:2022 and SOC 2 Type 2 in place,
ISO/IEC 42001 for AI management in progress.
PII masking & access control
Sensitive fields masked before analysis,
with a defensible audit trail after the fact.
See it on your own calls
Bring us ten of your calls.
We'll show you the analyzed result.
We'll run CanString against your own conversations, audit them end to end, and
show you exactly what full coverage looks like for your team.