Lift recovery, and score every collection call.
Add AI voice agents to your collections floor to reach more accounts, then audit 100% of conversations for promise-to-pay, hardship, and fair-practice compliance. Human and AI agents on one scorecard.
Certified, patented, enterprise-grade
How it works
Across the whole collections journey
One system reaches the account, reads the conversation, and
keeps the evidence, from the first reminder to the settled account.
Reach all accounts
AI voice agents run pre-due and early reminders in the customer's language, and hand off to a person when needed.
Capture intent
Every call reads promise-to-pay, dispute, and right-party contact, so the next touch is the right one.
Handle hardship
Sentiment flags hardship early for payment-plan and settlement conversations, with a human in the loop.
Audit 100%
Disclosure, consent, calling windows, and prohibited language scored on every call, not a sample.
Keep the evidence
A defensible, per-call record and roll-rate dashboards your risk and compliance teams read on their own.
Land on collections, expand across the account
One platform, more of the bank
Start on the calls that carry the most risk and revenue. The same engine, models, and on-premise deployment then extend to the next department without a second vendor.
Collections
Digital touchpoints plus full-coverage QA on every recovery call.
- Promise-to-pay tracking
- Fair-practice compliance
- tele-collections audit
KYC & onboarding
Verify faster and keep a defensible record of every check.
- Verification-call analytics
- Document & data extraction
- Onboarding quality audit
Service & cross-sell
Lower handle time, and catch the loan or card opportunity on the line.
- Contact-center QA & deflection
- Cross-sell & upsell signals
- Agent assist from internal docs
Compliance & grievance
Turn every call into evidence for regulatory and complaint review.
- Regulatory call monitoring
- Complaint & grievance analytics
- Fatal-error escalation
See it on your own calls
Bring us ten of your calls.
We'll show you the analyzed result.
We'll run CanString against your own conversations, audit them end to end, and
show you exactly what full coverage looks like for your team.