CanString AI | Conversational, Sentiment analysis & Insights

Extract meaning and insight from any conversational source

Voice-To-text Transcript

Convert audio files, documents, emails, social media feeds to text based input for our AI engine.

Translation

Translate audio call transcript and text document, supported multiple language translation.

Self Service Configuration

Setup any number of unique analysis configurations for departmental, customer, product or vendor variances.

Information Extract

Based on your specific keywords/phrases configuration, information will be extracted from conversational text, dialogue, questions and answers

Sentiment and Emotion Analysis

Based on extensive training our AI model in conjunction with your specific configuration will extract the nuances of your conversations, and deliver the overall sentiment and emotion of the interaction

Reporting and Analytics

Preconfigured dashboards and reporting allow segmentation and summarization by any criteria, such as customer, employee, product or interaction type.

Automation

Configure any resource such as call center recording for automated upload and analysis

Notification

Configure and receive custom notifications when thresholds are exceeded to bring realtime decision making into customer interactions.

Analyze and Audit the content quality, emotion and sentiment of your interactions

What is CanString Analyzer?

Extract meaning and insight from any conversational source

Voice-To-text Transcript

Translation

Self Service Configuration

Information Extract

Sentiment and Emotion Analysis

Reporting and Analytics

Automation

Notification

Use cases

Call Center

Social Media

Legal

For more information about CanString AI Solutions

Integrate CanString Analyzer with your call center, social media channels, legal documents review, any text analysis, sentiment analysis and emotion detection processes.